At CareerGuide (Shyam Research), we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
When you register for a webinar, make a payment, or interact with our site, we may collect:
- Personal Information: Name, email address, phone number, and billing details.
- Payment Information: Processed securely through trusted third-party payment gateways (e.g., Razorpay, PayU, Stripe). We do not store your credit/debit card details.
- Usage Data: IP address, browser type, and pages visited, to improve website performance and user experience.
How We Use Your Information
We use the information we collect to:
- Process webinar registrations and payments.
- Send webinar details, reminders, and learning resources.
- Provide customer support and respond to inquiries.
- Improve our website, content, and services.
- Share updates, offers, and new events (you may opt out anytime).
Sharing of Information
- We do not sell, rent, or trade your personal information to third parties.
- We may share limited information with trusted service providers (e.g., payment gateways, email platforms) only for completing transactions or communications.
- We may disclose information if required by law, regulation, or legal process.
Data Security
- All payment transactions are encrypted and processed via secure gateways.
- We implement security measures to protect against unauthorized access, alteration, or disclosure of your personal data.
Cookies
Our website may use cookies to enhance user experience, analyze traffic, and improve performance. You can disable cookies in your browser settings if you prefer.
Your Rights
You have the right to:
- Request access to your personal information.
- Ask for correction or deletion of your data (except where legally required to retain).
- Opt out of promotional communications at any time.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
For any privacy-related concerns or queries, please refer to our Contact Us page.